FAQs

  • What are seamless design files and why do people purchase them?

Seamless design files are digital files you can use to get printed on various fabric bases.

  • When should I expect my files?
Files should be available immediately after checkout as well as emailed to the email used.
  • What is the pricing on exclusive custom files? 

Pricing for custom exclusive files is $15. These files would be only for you and your shop, no one else would have access to this file.

  • What is TAT for custom files?

Depending on how intricate the design, customs can take up to 72 hrs, usually they’re done much sooner. However, tat for customs can change at any time. Be sure to check the Facebook group for those updates.

  • How do I place a custom order?
You can either email pgcreative02@gmail.com or find me on Facebook and send me a message.
  • I received my file, but I’m not sure how to scale it. What can I do?

I can take a look at scaling and recommend a scaling, but whoever you print through would be able to help with that as well.

  • I purchased my files yesterday, but they aren't available to download anymore. What can I do?

Contact us with your order number and we can email them over to you!

  • Do you allow refunds?
Since items are digital, I do NOT allow refunds. However, if you have any questions or issues with your files you can always contact us!
  • Are there any fabric printing groups you recommend/ love?

IMC fabrics, Gypsy Soul, Bridge City, & Modern Mae Fabrics! Our reps also know more fabric shops as well they recommend💗